There are many reasons why I continue to refer older adults and their families to Richard Hiatt. His character and experience make him well known in the industry and connected to resources that enable him to help seniors and their families. Richard’s range of knowledge and expertise encompasses everything a senior needs from start to finish. He collaborates with senior move managers, helps individuals find placement in senior living communities, talks through the advantages of senior real estate specialists and uses his years of experience and connections to help with every aspect of a senior’s transition. He has been successful at this for years and no one is disappointed after their experience with him! Richard is an excellent communicator and even better, a wonderful listener. Most importantly, you can trust him fully to help you or the ones you love.
Anyone who works with Richard knows he goes above and beyond for his clients. His clients always come first! Richard’s knowledge, experience, honesty, and work ethic make him the trustworthy specialist that he is. Anytime I refer a senior to Richard, I know they’re in expert hands.
Richard has been phenomenal in helping my family transition into assisted living. We live out of state, what could have been a complex and a stressful experience he made easier. He helped get them placed in assisted living and helped them sell their home. His expertise and knowledge guided us through a challenging time that we will never forget and will always be grateful.
If you are in a situation like we were trying to place family in assisted living, Richard is your guy, he’s amazing.
Richard’s assistance was absolutely invaluable to me when I needed a short term independent living setting following surgery. He assessed my needs, listened to my preferences and matched them with the available options. I will always appreciate his prompt and thorough response in my time of need.
From my initial meeting with Richard, I knew that I was in good hands. He demonstrated his knowledge in the market and expertise in working with a senior like me to address my needs. All this and demonstrating his empathy enhanced my satisfaction with his services.
When I decided to make a change in my life and living arrangements, I discussed the thought with family and friends. A friend referred me to Richard Hiatt. She had not used the service provided by Richard, but was she was very impressed by mutual friends that did have a great and positive opportunity with his guidance. Her encouragement for me to consider Richard's services was well received and he responded immediately when I first called him.
While I was thinking about how to make such a big change in my life, Richard encouraged me to take my time, remain in contact with him and to let him know when I was ready to proceed.
Within 6 weeks after I contacted Richard and took advantage of his services, I had painlessly relocated with most all my requests in tact. The service provided by this company made my complete relocation flawless with only necessary involvement from me. Matters were handled with my satisfaction, from phone calls, referrals, personal contacts, negotiating contracts, moving, cleaning and preparing my home for sale, and visiting and checking on me constantly during the entire process. Now I am grateful to call Richard and consdier him "family " because that is what he became the moment we shook hands.
I am now resettled, happy and content in my new home and my new "family " still keeps in touch with me. Thank you Richard!!
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